Utility metering & billing · South Africa
For shopping-centre owners, property managers and estates. Check supplier charges, find gaps in tenant recovery, and bring metering, billing and solar performance into one clear view.
A 30-minute walkthrough, focused on your site. We aim to reply within one business day.
Illustrative figures.
Capabilities: Time-of-use tariffs, Inclining block tariffs, Demand (kVA) charges, Excess kVArh above 0.96 PF, Feed-in credits, Grid · Solar · Battery · Genset, Eskom-down detection, 1-minute interval data, Common-area recovery, Check billing, Water sub-metering, Solar O&M reporting, Tenant & landlord portals, POPIA-compliant.
Choose what you need help with. We will confirm the scope and the right next step for your site.
Have Eskom or municipal charges checked against the applicable tariff and available meter data.
Explore a bill reviewConnect site metering, tenant tariffs and common-area recovery in one auditable billing workflow.
See tenant billingSee inverter performance, investigate lost generation and give your O&M team evidence to act on.
Discuss solar monitoringA mixed-use retail, restaurant and office centre needed accurate monthly recovery from 26 tenant units — including shared common-area and central HVAC costs. MeterX metered it, configured the tariffs and lease shares, and bills it every month.
Grid, solar, battery and generator supply all land in one audited ledger at the incomer — and leave it as bills each tenant can trace back to the minute.
Every incomer, tenant and source meter, ingested continuously and gap-checked before it can reach a bill.
Each 30-minute interval is split across grid, solar, battery and genset — ATS-aware, so backup power is billed as backup.
The period is audited against the incomer, then approved and locked. Every bill traces back to raw readings.
MeterX is a purpose-built operating system for utility metering. Every meter, every tariff, every source, every period — reconciled and reproducible.
See how much of each tenant’s electricity came from the grid, solar, battery or generator. Make backup-power recovery transparent and explain the source split on the bill.
Compare the site supply with tenant and common-area meters. Investigate missing readings and unexplained differences before approving a billing period.
Hourly Open-Meteo irradiance overlays daily PR. Per-inverter outage detection with estimated lost kWh, clear-day PR-decline indicator, site outage KPI and CO₂ avoided. Monthly contractor report exports to PDF and XLSX.
NERSA, Eskom direct and municipal — versioned to the correct annual cycle. TOU bucketing, IBT blocks, demand charges, excess-kVArh-above-0.96-PF reactive billing, feed-in tariffs. Custom rate cards on request.
Designed alongside the landlords, tenants and operations teams who run South African shopping centres — and metering them since 2018.
One set of numbers, three very different questions — answered from the same underlying data.
From the landlord incomer to individual tenant breakers, across electricity, water and alternative energy sources — MeterX gives shopping centres a single reconciled view.
A straightforward operating model built on years of South African metering experience. Every step is auditable and reproducible.
IoT M12CH meters deployed across incomers, distribution boards and tenant breakers. Commissioned and calibrated by our field team.
Readings flow to MeterX every 2 minutes with 1-minute interval data. Gaps are detected, flagged and filled with approved estimation.
Incomer vs sub-meter balance is audited continuously. Losses, gaps and anomalies surface as exceptions before they hit a bill.
Tenants are billed on the correct NERSA, Eskom or municipal tariff. Line-item PDF billing advice, role-scoped tenant portal, locked approval workflow.
Something not covered here? Ask the engineering team.
MeterX is a utility metering and billing platform for South African shopping centres and residential estates. We meter every tenant and incomer at 1-minute resolution, reconcile the data, and bill on the correct NERSA, Eskom or municipal tariff — with every bill traceable back to raw readings.
Check billing is a forensic comparison of your Eskom or municipal invoice against independently metered data and the tariff that should have been applied. Since 2018 MeterX has recovered more than R 8 million in client overcharges this way. Check billing service
The MeterX tariff engine carries 1000+ NERSA, Eskom and municipal tariff structures, including time-of-use, inclining block and demand-based tariffs — and bespoke tariffs are supported. Each tenancy is billed on its own assigned tariff.
MeterX attributes every 30-minute interval of consumption to its actual supply source — grid, solar PV, battery storage or diesel genset — using grid-presence detection and per-source metering. Tenants can then be billed differently for backup power than for grid supply, with the split disclosed on the bill.
Yes. Tenants get portal access to their own stores, consumption charts at 30-minute resolution, and every bill with its line items. Landlords get the same transparency across their whole site.
Yes. MeterX processes personal information under the Protection of Personal Information Act as set out in our POPIA notice, and audit deliverables are handed over through POPIA-compliant channels. POPIA notice
See how metering, tenant recovery and supplier checks could work for your property. Start with a 30-minute conversation.